AI Agents Unlocked: Why 95% Fail to Deliver Value—and How HR Can Flip the Script

What exactly are AI agents, what makes them powerful, and why do most companies fail to translate their promise into real results? According to MIT research, 95% of generative AI projects yield no meaningful impact—lots of hype, minimal value. Why is there such a wide gap between impressive conference showcases and actual business outcomes? AI agents differ fundamentally: they don’t merely talk—they execute tasks. Done correctly, they generate measurable value. Drawing on real-world failures and wins, we'll explore how AI agents fundamentally reshape workflows, redefine roles, and position HR as a pivotal player in this transformation.